Frequently Asked Questions
How safe is Uganda?
Even when Uganda has registered unstable history and suffered from war for many years, it is one of the safest and most friendly countries to visit right now. You will be warmly welcomed by the happy friendly faces right from Entebbe and Kampala is proclaimed as the one of the safest capital cities in Africa. Uganda is a fully democratic country and there is no segregation amongst kinds of people and believes. Most national parks are situated in the south west of the country and are safe to visit. The border area with Rwanda and DRC remains stable crime rate in this area is very low. All national parks and wildlife reserves are well protected by the rangers of the Uganda Wildlife Authority. Visitors of Bwindi National Park are always accompanied by a military escort during their activity. Murchison Falls’ safety is a little questionable and this to big percentage is due to twisted information and the impression that the area gives, some foreign ministries are giving false and negative travel advisory for Murchison Falls National Park. However, tourism programs continue normally and tourists tour this area with happiness all the way. We carefully selected the routes to be taken and thanks to the measures that are implemented UWA guarantees security for all intending visitors.
What is included and excluded on the price charged?
All mentioned prices are inclusive of :

Full board (breakfast, lunch, dinner)

Bottled mineral water of 2 litres per person per day in the vehicle

Government taxes

Ranger fees

Ground transport per comfortable safari vehicle

Visit to all mentioned places in the program

Services of an experienced English speaking driver/guide national park entrance fees

Activities that are mentioned in the itinerary, except for the optional activities

Overnight in the mentioned accommodations, based on a twin or double room on full board

Not included are:

International flights

Visa (available at the airport)

Meals and snacks that are not mentioned in the itineraries

Beverages other than the bottled mineral water in the safari vehicle

Tips and gratuities for the guides

laundry

Items of personal nature

Travel insurance

International transaction costs

Shopping sprees

Gorilla permits

Optional activities that are mentioned in the program

In most case we mention the extra charge of optional activities in an itinerary. If not, or if it is not clear for you, please contact us for the additional fee.

When should I travel to Uganda?
Officially Uganda has a dry season from December-January till mid March and from June till mid September. These months are also most popular with tourists, with July and August as the peak season. Most rain falls in October-November and April-May. However, this doesn’t mean that it rains all day. Usually it is a tropical shower at night or shortly during the day, but in Uganda you can trust that after rain comes sunshine! The weather is no reason to avoid travelling in the wet season. You might even consider it because of the availability of gorilla permits. Like in the rest of the world, climates seem to be changing and make it more difficult for us to predict the weather during your safari. On the contrary, the temperature is very stable and pleasant, with sunshine 365 days a year. During the day the temperature averages between 23 and 27°C, though in some places it can cool down night. One remarkable aspect about coming to Uganda is, whether you travel in the dry, dusty months or in wet season, you will never find the crowded tourism.
How big are your groups?
There is no minimum or maximum number of tourists required. We have 27 seater medium bus, a 16 seater luxurious Mercedes Benz and 10 seater mini bus, 4X4 SUV’S and comfortable 4WD land cruisers offer seats for 4-6 tourists. We ensure that every tourist has complete exposure while traveling (provision of window seat to every tourist) we are therefore in position to tailor safaris for any number of tourists.
How about single travelers?
As explained above even single travelers are very welcome. However, to reduce the costs it might be possible join other groups. Essential is that your interests, budget and preferred route correspond with the group that you want to join and of course other members should agree too. Note that finding other groups to join can be quite difficult, especially in low season. If you would like to stay in a single room please notify us well in advance and we will try to meet your request. Take into consideration that single rooms are not common and if accommodations have sufficient availability, you will stay in a double room for single use. Single rooms supplement will apply.
How do I travel?
Despite the fact that you need a passport which is valid for another six months, you are also required to have a tourist visa before you enter Uganda. Visas can be purchased upon arrival at Entebbe International Airport. Photos are not required and a visa cost US$ 50 per person.
What are gorilla trekking challenges?
If you are interested in a mountain gorilla safari in Uganda or Rwanda you are required to buy a gorilla permit. As only eight people are allowed per day at each gorilla group, the demand is high. Of course we would be happy to assist you with this, all we need to know is the preferred date. In order to be able to buy the gorilla permit you have to provide us with your full names, nationality and passport number. A certain level of fitness is not required for the gorilla tracking, though you will be refused on the tracking when you are sick. Also note that the minimum age for visiting the gorillas is 15 years.
How are the means of traveling?
Provided cars for the tours are open roofed 4WD safari vehicles. Our comfortable Land Cruisers offer seats for 4-6 people. Besides the Land Cruisers we also own several 4WD minibuses which can take a maximum of 8 people. However, to ensure that everybody has a window seat and luggage can be stored well, we usually don’t take more than 7 people in these safari vehicles.
How are the accommodations?
For your safari you basically have the choice to stay in budget, midrange or luxury safari accommodation. Budget accommodation consists of simple and basic rooms, Bandas or tents, providing double or twin beds and mosquito nets when necessary. Private bathrooms are not always available and therefore you might have to share the washing facilities. The 3-5 star accommodations offer comfortable rooms or luxury furnished safari tents with a private bathroom. Flush toilets as well as hot and cold running water are available. Also mosquito nets will be present where necessary. All lodges are carefully selected and frequently visited by us, to ensure quality of the facility and service. Most of the safari accommodations are small-scale with a maximum of 8 rooms and offer a unique location or ambience.
How can I pay for my safari?
Once you confirmed the final itinerary with us(Ansima Safaris), you will be requested to pay a deposit of 25% for the safari. In case gorilla tracking is included in the program we also ask you to make a full prepayment for the gorilla permits. Note that availability of accommodations and permits is not guaranteed until officially confirmed by us. Reservations will be made as soon as the payment has been received on our account. We accept payment by VISA credit card with 5% service charge and bank transfer in either dollars or Euros to our bank account in Uganda. Please note that all bank charges are at the expense of the client. The balance of 70% should be paid upon arrival, BEFORE the start of your safari. Regretfully we cannot accept traveler cheques as of now. The balance can be paid by VISA or in cash in dollars, Euros or Ugandan shillings
Are vaccinations required for my visit to Uganda?
Different types of vaccinations are recommended and/or required before entering Uganda. Besides bringing mosquito repellent, we also advise you to take malaria prevention medications. Vaccination against yellow fever is mandatory, just as a cholera stamp in your vaccination passport. Immunizations against DTP (Diphtheria, Tetanus and Polio) and Hepatitis A are recommended as well. Please consult your local doctor or health department for a detailed and updated advice. Carry with you insect repellent.
Are ATM Cards / Credit cCards / Traveler Cheques accepted?
Unfortunately there are only a few banks that accept ATM cards or Visa credit cards for money withdrawal. MasterCard not widely accepted either and only a small number of banks do accept traveler cheques. Therefore we advise you to bring cash and have money changed upon arrival in Kampala. Both US dollars and Euros are easy to change, though for some expenses, like the payment of visa, it is easier to have dollars available.

We Ansima Safaris) bill in US Dollars.

Important: US dollars bills from the year 1999 and below are NOT accepted!

How much should I tip?
Of course a tip fully depends on the level of your appreciation, but even a small amount to show your gratitude will be highly appreciated. You can think of USD 8-20 per day if you were happy with the service of the guide and 5-10% in (luxurious) hotels and restaurants. The small, local restaurants are not used to tipping.
How long can I stay?
With the vast attractions in Uganda one cannot exhaust all the sites in any period of stay. However we advise you to choose a Tour Package that suit your travel schedule. You can stay as long as a month.
Terms and Conditions
Payment
Due to the strict terms and conditions applied by hotels and lodges, our new terms of payment are 25% deposit to confirm a safari and the balance (75%) must be received at the commencement of safari.

In cases where the bookings are made less than 15 days before the commencement of the tour, full payment must be made on booking. The company reserves the right to cancel the booking if payment is not received in accordance with these terms.

All payments by wire transfer to our bank account (details to be provided accordingly). Payment by card is also acceptable (Visa, MasterCard, JCB & American Express) but attracts a 5% surcharge. Details of how to pay by card will also be provided accordingly.

Cancellation
In the event of a cancellation, cancellation fees shall be applied as follows:,

Within the period of 13 to 55 days before commencement of the safari, a fee of 25% of the total cost of the safari shall apply.

Within the period of 12 to 8 days before commencement of the safari, a fee of 50% shall apply.

Within 7 to 0 days before the commencement of the safari, a fee of 100% of the total cost of the safari – In case a safari is cut short (reduced length of stay), no refund is given.

The company reserves the right to cancel a safari in which case a full refund of all payments received will be made.

Alterations
We reserve the right to alter arrangements of the route or to cancel the operation of a scheduled safari should conditions necessitate. We also reserve the right to decline to accept or retain any person as a member of any safari at any time, in which event an equitable amount will be refunded. Liability
Travel poses risks. You are therefore advised to take adequate insurance cover as we accept no responsibility for any personal illness, injury, delays loss or damages from any cause whatsoever. We and our agents act only as agents of the passenger in all matters relating to safaris. The appropriate law of the country dictates our liability to passengers.